How to use our services

How to use our services…

It’s Easy!
Once you are REGISTERED you will receive a unique customer number.
Simply use
YOUR CUSTOMER NUMBER-Your Name with OUR ADDRESS (as shown on the right) as your shipping address.

**Your Customer Number MUST be included in your name and appear on your shipment.
**Do NOT put “Ship Happens” on anywhere – this will result in your parcel being lost or sent back!

It’s that simple.

When providing your shipping address to your retailers include your customer number in your first name.

We will receive your package and we will notify you via email when your package is ready to be picked up.
You come in, present your customer number and pick your package up.

Register beforehand – There is no need to call us – just go ahead and start shipping after you receive your customer number (usually within 24 hours).

Also, note that we only receive and hold your packages for up to 60 days. We do not forward packages

LIMITATION OF LIABILITY
Ship Happens shall not be liable whatsoever to You for any Damage to Your Package, however caused, if Ship Happens is instructed by You to load, unload or in any way handle Your Package using specialized equipment or procedures.
Ship Happens is also not liable to You if Your Package or its contents are Damaged as a result of Your request that Ship Happens open a Package.
Ship Happens shall have no liability for loss of or Damage to Mail or a Package if the cause of such loss or Damage is outside the reasonable control of Ship Happens or due to flooding.