COVID-19 and the Border
Currently, we are operating “business as usual” (with reduced operating hours). We have stepped up our cleaning and disinfection procedures and will update here if anything changes. Please read the following status update here:
News and Updates
Effective Immediately we are no longer shipping packages to Canada from US via US Post Office. This is due to a technical issue with USPS that is causing packages to be returned. USPS has no plans to fix this problem in the short term so the only way we can ship to Canada now is by each customer creating their own shipping documents (label and Customs docs) and sending those to us. We apologize for this but hopefully, with the encouraging vaccination news, the border will be open soon and we can all get back to some sort of normal.
If you have been trying to call us today, April 28, 2021, our phones are down. We had a small power outage in town causing a disruption in landline phones.
This should be resolved tomorrow, Thursday, April 29, 2021.
Thank you for your understanding.
As most of you know, we sent out a mass email to all of our customers who currently have packages at our location stating we are shipping some items to Canada and to email if you want a quote.
The response was much larger than we anticipated. Over 500 responses! We are very grateful, but we are asking people to be patient at this time. We are getting through the emails as quick as we can and in order of which they were received.
Thank you and stay safe.
Hours & Holiday Schedule
Check out our Holiday Schedule below to any exceptions to our regular hours.
Covid-19/ Holiday Schedule
Freight Dock Schedule
|Mon, Wed & Fri||9:00am – 3:00pm|
|Tues & Thurs||9:00am – Noon|
|Sat & Sun & Some Holidays||Closed|
Freight Dock refers to any packages (inbound or outbound) requiring the forklift to load or unload. (i.e. pallets, oversized packages, etc.)
Mon-Fri: During Covid see Regular Hours
Sat, Sun & Holidays: No Closed
Mon-Fri: During Coivd see Regular Hours
Sun & Holidays: Closed
We provide these border cams images together for your convenience but on a best case basis as we have no control over the updates or quality of these images.
US Border Cam
Looking North Towards Canadian Border
Canadian Border Cam
Looking South Towards US Border
Making an Impact Across British Columbia
As one of the original shipping receiving businesses in Sumas, WA, Ship Happens has served more than 60,000 customers across Western Canada and has received more than a million packages on their behalf since 2008.
Even though there was a power outage due to the crazy wind storm that blew through, the awesome folksat ShipHappens still went out of their way to get our packages to us. You guys are the best!
Hands down the best shipping & receiving company in Sumas! The staff are awesome, hard working and always helpful. If I could give them more stars…I would!
The staff are just so amazing and go out of the way to help you!!! Have used them for years and will keep using them!! They are awesome
I’ve been using Ship Happens since they were a tiny shop on Cherry Street. Fantastic service that has saved me hundreds of dollars over the years. Highly recommend them for your US shipping needs!
We will send you a confirmation with your unique Customer Number. (usually within 24 hours)
This will be your required, unique Shipping Identifier for all packages.
When your package arrives you will receive an email notification when your parcels are ready to be picked up.
How to use our services
How to use our services…
Once you are REGISTERED you will receive a unique customer number.
YOUR CUSTOMER NUMBER-Your Name with OUR ADDRESS (as shown on the right) as your shipping address.
**Your Customer Number MUST be included in your name and appear on your shipment.
**Do NOT put “Ship Happens” on anywhere – this will result in your parcel being lost or sent back!
It’s that simple.
When providing your shipping address to your retailers include your customer number in your first name.
We will receive your package and we will notify you via email when your package is ready to be picked up.
You come in, present your customer number and pick your package up.
Register beforehand – There is no need to call us – just go ahead and start shipping after you receive your customer number (usually within 24 hours).
Also, note that we only receive and hold your packages for up to 60 days. We do not forward packages
Address your packages from here sender in the following format:
115 First Street
Sumas, WA 98295
where XXXX is your unique Ship Happens Customer Number.
If you don’t have a customer number yet please register by clicking the button below
Rates and Details
Package Pick Up
- Flat Rate (regardless of size – excludes freight shipments)
- Packages held for 60 days
- *Cash price – additional $1 for Visa/Mastercard
Pallet & Oversize
- $10/week (USD or CDN)/freight or oversized box
- Cash/Visa/Mastercard accepted
- Cash/Visa/Mastercard accepted
- dedicated shelf space for your business
- can be locked
- call us to discuss details
We are located 3 blocks South of the Sumas / Huntingdon Border Crossing in Abbotsford, on the east side of Hwy 9 (Cherry St.) We are in the old Lone Jack Saloon Building.
This location serves the Greater Vancouver Area including, Vancouver, Coquitlam, Richmond,